Set and update the maintenance period on a license key

A license key has a maintenance period — the time window during which the licensed runtime is entitled to receive updates. The maintenance period is separate from the license expiry: a license can stay valid, while updates may require an active maintenance window.

Set the maintenance period when issuing a key

1. In the Portal, open Licensing → License keys and start a new license key.
2. Fill in the customer, product, and validity fields as usual.
3. In the Maintenance period field, pick the end date of the included maintenance window.
4. Save the key. The key encodes the maintenance period.

Update the maintenance period on an existing key

1. In the License keys list, select the key whose maintenance you want to extend.
2. Open the detail panel and edit the maintenance period.
3. Pick the new end date (typically after renewing the customer’s maintenance contract).
4. Save. The customer can refresh their runtime to receive the updated entitlement.

Note

The maintenance period governs which versions of logiccloud the license is entitled to.

Caution

Shortening a maintenance period can lock a customer out of updates they have already started rolling out. Coordinate with the customer before reducing the window.